AN EXPERT COMMUNICATION
learning programme available face-to-face,
virtually or as an eLearning
Available a consultancy service where we create your audit report template for you!
You cannot solve your problems with the same thinking you used to find them.
– Albert Einstein
Why do this?
Would you like to take advice from someone who didn’t listen to you or care about what you wanted?
No, neither would I!
But unfortunately, that’s how your client feels when they struggle to read your audit report.
Terminology, bucket-fulls of granular, technical details, descriptions of complex and confusing processes, hedged advice and a perspective which doesn’t seem to encompass your business challenges.
What is the purpose of your audit report and its value to your organisation?
To give the senior management team the comfort of knowing that your client is engaged on the risks in their business and motivated t improve the control environment with the expert guidance of your recommendations. So when they read your report, they should see that you have been listening and that you care. That’s the name of your job after all!
“Audit”, from the Latin “Auditus” which means: Listening.
Write audit reports which fully engage your stakeholders on key process and risk issues
and get the process owner fully committed
to the actions required to close the gaps!
What are the benefits?
You will start by understanding exactly how to best appeal to the psychology of your client and the senior stakeholders who will read your report so that you can maximize your chances of getting their agreement.
You will learn how to leverage language in a clear, user-friendly and economic manner so that you can make a strong impact on your readers, especially when it comes to your Executive Summary and control gap findings, so that you can display your intelligence, professional expertise and value to your organisation.
Furthermore, you will gain a series of tools which will help you to both cure writer’s block and make the report writing process up to three times quicker while minimizing the number of corrections for your Audit Head needs to make.
- Appealing to the psychology of the process owner and your senior stakeholders so that you can always write clear, engaging and persuasive reports which have the best chance of getting buy-in
- The 6 economic sentence formulas for report writing which will enable you can say everything which you need to say as clearly and concisely as possible
- The 5 techniques for making the content of your report as clearly presented on the page and as user-friendly as possible so that each reader can instantly get what they want by scanning text
- Writing up the findings so you can persuade the process owner to accept the control gaps and offer clear and actionable recommendations which have the best chance of getting buy-in
- Writing up your Executive Summary in a way which engages your senior managers, clarifies the big-picture story of the audit and shows the great value of your mission to the organisation
This is a practical and engaging workshop backed up by robust theories from psychology and communication theory and with role-play exercises replicating the exact challenges you will face on the job.
Get the full buy-in of the process owner and your
senior stakeholders by appealing to their psychology
and speaking their language
I expected the EMPOWERED AUDIT REPORTS workshop to be a very dry and theoretical course with instructions on how we write reports in Vodafone.
But to tell you the truth, I came home and I said to my wife: “Susan, today I’ve had the most amazing training I’ve ever had!” – and I’ve had some great training!
The training was fantastic – the difference being that the trainer really knew how to bring the message across. The training was very interactive. It not only taught me how to write in the most efficient and professional way but also how to make a powerful connection with the reader.
All in all, we not only learnt how to write reports, but we also learnt how to communicate effectively which I think is the key. That was the real added value of this course.
Senior Internal Auditor
As a training experience, EMPOWERED FINANCIAL REPORTS took our attention from the very start – not just me, but the whole group.
People were saying: “Wow! It’s 9 o’clock on the day of the first session and we have already defined exactly what the key problem is with our report writing.”
I would definitely recommend this financial report writing training. It’s not just about the books and the materials, but it’s important to learn things that you will remember at work and know how to use.
I immediately applied what I learnt from the training into my real business life. The expertise of the trainer and how the training was delivered was the key to success here. What is delivered is important, but how it was delivered was what I would also like to recommend. In this sense, it was better than 99% of the training I have had till now.
Corporate Business Account Manager
The reason why I chose this training is because I’m writing emails every day – thousands of them! I’ve been trying to handle this volume of writing in the best way possible using some templates which I’ve created, but I wanted to gain more power and control over my word choice.
The training was long enough, and the content was very rich. Also, the Self-Study Tasks and Toolkit were all real lifesavers. I would definitely recommend TOTAL WORD POWER to everybody. After the training, I said to myself, “I wish I’d had this beforehand. So I advise all HR professionals to offer this to the employees in their companies; especially as early as possible in their careers.
What’s more, the TOTAL WORD POWER trainer, Andy Kovacs, was brilliant. He knew how to put the right focus on the training topics and how to keep attention high throughout. He gave the right amount of information, and his performance was meticulous and very impressive. It was a great experience – interesting, engaging and interactive!
Deputy Head of Internal Audit
I think that the topic of report writing is absolutely crucial and, to be honest, I thought that it could not be taught. Writing skills are learnt through on-the-job experience and they are not an easy skill to acquire. EMPOWERED AUDIT REPORTS completely changed my opinion on this and now I’m spending all of my effort to use all of the writing techniques that I learnt.
How to make your sentences shorter; how to get rid of unclear sentences which can confuse the reader; eliminating jargon and terminology; and how to be more economic in the report – these were the most important report writing lessons which I learnt from the course.
But this training offered so much more than just report writing techniques. We learnt so much about the wider subject of effective communication.It’s essential to understand what your stakeholders want to see in your report and to fulfill these objectives. This is a big part of our mission and the course really helped me with this.
I loved that it was so interactive. You have theory and then you have direct participation, so we put what we had learnt straight into practice.
What I also really loved was the trainer’s exceptional presentation techniques. Just attending the training has taught me so much about how to present and how to build up my message logically and make it get through to my audience.
I immediately recommended this training to my line manager, Guido, and to our Country Head. I told them: “You must participate in this training because I’m now going to be using these great report writing techniques which you’re not even aware of.”
Compliance & Antibribery Manager
In my job, I generally communicate with people by writing emails – and it’s really important that the information which I give is short, clear and well-explained. However, when I choose words in English, my explanations often get long.
TOTAL WORD POWER helped me to solve this. I learnt how to choose the right words – professional and sophisticated words – so my emails have become more economic and the writing process has become faster and more efficient. So I’m doing my job so much faster than before.
The delivery of TOTAL WORD POWER was very clear and detailed. Also, it was very visually engaging, so this helped to keep my interest throughout the 2 Live Learning Webinars. It was very practical and it was very interesting.
I would definitely recommend TOTAL WORD POWER to anybody who needs to write lots of emails in English in their job.
Customer Services Country Manager
Bespoke communication learning programmes
to take your performance to the ultimate level
How can you join?
How do we work?
We have a comprehensive catalogue of bespoke learning programmes to help busy professionals master their Leadership Communication and Expert Communication. In addition, we offering fast-track options for Non-Native Communication development for global professionals who do not speak English as their mother-tongue.
All of our programmes are supported by the latest insights from adult learner theory and the 70:20:10 model.
What is more, our programmes are delivered by expert consultants who are thought-leaders in their fields and possess a wealth of experience in both the business environment and formal learning settings.
All of which guarantees maximum ROI for your organisation.