learning programme available face-to-face,
virtually or as an eLearning

Available as a consultancy service where we build your team collaboration strategy for you!


Nobody is perfect, but a team can be.

– Meredith Belbin


Why do this?

Organisations are the sum or their parts – the combination of their people. And as great as you may be at doing your job, you are always going to be able to get more done with the help of others. So when your success depends on working with people who do not want to work with you, then you have got a problem.

This can often seem impossible, especially in extreme cases when the other person lacks focus concerning the business result, behaves aggressively or tries to avoid you and their duty altogether.

Nevertheless, this difficult, non-collaborative behaviour is going to have to be dealt with; because it is often the case that without getting people on board, you are not going to be able to deliver the results which your organisation is expecting from you.

Master psychological authority building and assertiveness skills so you can always deal with aggressive behaviour and get the maximum performance out of others!

What are the benefits?

You will start by gaining powerful psychological insights into why people express negative behaviour in the workplace, how it manifests itself in its worst extremes and how you can deal with it.

You will learn to easily recognise the motivational type and decision making style of your colleagues and how it differs from your own and other collaborators; with this in mind you will be able to pitch messages so that they always land with others and help other people to forge vital collaborative connections.

Furthermore, you will learn to leverage the subconscious power of body language, which makes up 65% of our communication and which can offer definite early alarm signals of negative behaviour which you can then manage before they escalate.

Call us on +44 (0) 7914 691 549 or email us at to talk to
a Learning Advisor about this programme

Key Content

  1. Understanding the 4 main business tensions which affect all aspects of professional decision-making; and therein make life difficult for all leaders and their followers
  2. Effectively moving others away from Kilmann’s 3 negative behaviour types: competing, avoiding and accommodating and getting them into a collaborative mindset to get their buy-in
  3. Determining other people’s preferred role in the 4-stage business cycle: create, design, operate and improve so you can build collaborative relationships, avoid conflict and be more influential
  4. Recognising the 4 different positions which people take up when you try to influence them so that you can select the correct Power Influence Technique to reach agreement
  5. Reading the body language messages of the other party by leveraging the universal Comfort/ Discomfort Paradigm and lowering the temperature and calm things down when they get tense

This is a practical and engaging workshop backed up by robust theories from psychology and communication theory and with role-play exercises replicating the exact challenges you will face on the job.


Easily deal with negative behaviour and use natural assertiveness
to create motivated, engaged and high-performing working teams!

I expected the Audit Report Writing Workshop to be a very dry and theoretical course with instructions on how we write reports in Vodafone.

But to tell you the truth, I came home and I said to my wife: “Susan, today I’ve had the most amazing training I’ve ever had!” – and I’ve had some great training!

The report writing training was fantastic – the difference being that the trainer really knew how to bring the message across. The training was very interactive. It not only taught me how to write in the most efficient and professional way but also how to make a powerful connection with the reader.

All in all, we not only learnt how to write reports, but we also learnt how to communicate effectively which I think is the key. That was the real added value of this course.

Dominque Pauwels
Senior Internal Auditor

As a training experience, Financial Report Writing Workshop took our attention from the very start – not just me, but the whole group.

People were saying: “Wow! It’s 9 o’clock on the day of the first session and we have already defined exactly what the key problem is with our report writing.”

I would definitely recommend this financial report writing training. It’s not just about the books and the materials, but it’s important to learn things that you will remember at work and know how to use.

I immediately applied what I learnt from the training into my real business life. The expertise of the trainer and how the training was delivered was the key to success here. What is delivered is important, but how it was delivered was what I would also like to recommend. In this sense, it was better than 99% of the training I have had till now.

Emre Tor
Corporate Business Account Manager

Bespoke communication learning programmes
to take your performance to the ultimate level

How can you join?


You can train your people in-house



Or you can take one of our OPEN SESSIONS in London


You can even take a VIRTUAL PROGRAMME

... WHENEVER and WHEREVER you want to


We even coach your TOP DOGS!



your organisation's


How do we work?

We have a comprehensive catalogue of bespoke learning programmes to help busy professionals master their Leadership Communication and Expert Communication. In addition, we offering fast-track options for Non-Native Communication development for global professionals who do not speak English as their mother-tongue.

All of our programmes are supported by the latest insights from adult learner theory and the 70:20:10 model.

What is more, our programmes are delivered by expert consultants who are thought-leaders in their fields and possess a wealth of experience in both the business environment and formal learning settings.

All of which guarantees maximum ROI for your organisation.

70: 20: 10 Model

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