A NON-NATIVE COMMUNICATION
learning programme available face-to-face,
virtually, or as an eLearning
Also available as a tailor-made, one-to-one executive coaching programme!
The greatest mistake you can make in life
is to be continually fearing you will make one.
– Elbert Hubbard
Why do this?
When it comes to body-language, one of the most disturb things which you can do is to invade someone’s personal space. Getting too close – getting in their face; this is never acceptable in professional communication.
Unfortunately, many non-native speakers of English unwittingly cause a comparable degree of upset when they put words together and communicate verbally by using sentences which are too short. Getting too close – getting into their audience’s faces. Why do they do this?
It’s all down to a fear of making language mistakes; in the interest for accuracy, they keep their sentences short, simple and direct – brutally sacrificing professional style and the intelligent expression of emotion.
In professional communication this is never acceptable. For communication to go smoothly, non-native English speakers need to master the 12 sophisticated sentence formulas which native-English speakers use to show their intellect, authority and professionalism.
Master professional sentence usage for your verbal and written communication as a non-native English speaking executive who needs to communicate with excellence!
What are the benefits?
You will start by learning exactly what the typical sentence mistakes made by non-native professionals with advanced knowledge of English; and what the correct professional expectations are for successful and accurate communication in the global business world.
You will master the formal sentence techniques and complex sentence techniques which intelligent, educated native-English speaking executives always use to show their authority, gravitas and professional status.
Furthermore, you will learn how to accurately express your feelings in English appropriately as well as learning the correct diplomatic sentence formulas to use when giving bad news and when calming down an upset colleague so that no damage is caused to your working relationship.
- The 3 common professional communication mistakes which make non-native English speakers, with advanced knowledge of English, look rude, unprofessional and lacking in authority
- Universal Politeness Theory and how to leverage it to know when you need to be either formal and professional or warm and informal in professional communication contexts in British culture
- The 12 formal sentence techniques which native-English speaking professionals use to make their communication sophisticated, authoritative, formal and diplomatic
- How to make your questions completely formal and diplomatic … even when you have to ask about negative, sensitive or personal topics
- How to strengthen and weaken your message so that you can accurately express your feelings in an acceptable manner in your professional communication
This is a practical and engaging workshop backed up by robust theories from psychology and communication theory and with role-play exercises replicating the exact challenges you will face on the job.
Eradicate your fear of making mistakes by learning
the sophisticated sentence structures used by intelligent, educated, native-English speaking executives
I expected the EMPOWERED AUDIT REPORTS workshop to be a very dry and theoretical course with instructions on how we write reports in Vodafone.
But to tell you the truth, I came home and I said to my wife: “Susan, today I’ve had the most amazing training I’ve ever had!” – and I’ve had some great training!
The training was fantastic – the difference being that the trainer really knew how to bring the message across. The training was very interactive. It not only taught me how to write in the most efficient and professional way but also how to make a powerful connection with the reader.
All in all, we not only learnt how to write reports, but we also learnt how to communicate effectively which I think is the key. That was the real added value of this course.
Senior Internal Auditor
As a training experience, EMPOWERED FINANCIAL REPORTS took our attention from the very start – not just me, but the whole group.
People were saying: “Wow! It’s 9 o’clock on the day of the first session and we have already defined exactly what the key problem is with our report writing.”
I would definitely recommend this financial report writing training. It’s not just about the books and the materials, but it’s important to learn things that you will remember at work and know how to use.
I immediately applied what I learnt from the training into my real business life. The expertise of the trainer and how the training was delivered was the key to success here. What is delivered is important, but how it was delivered was what I would also like to recommend. In this sense, it was better than 99% of the training I have had till now.
Corporate Business Account Manager
The reason why I chose this training is because I’m writing emails every day – thousands of them! I’ve been trying to handle this volume of writing in the best way possible using some templates which I’ve created, but I wanted to gain more power and control over my word choice.
The training was long enough, and the content was very rich. Also, the Self-Study Tasks and Toolkit were all real lifesavers. I would definitely recommend TOTAL WORD POWER to everybody. After the training, I said to myself, “I wish I’d had this beforehand. So I advise all HR professionals to offer this to the employees in their companies; especially as early as possible in their careers.
What’s more, the TOTAL WORD POWER trainer, Andy Kovacs, was brilliant. He knew how to put the right focus on the training topics and how to keep attention high throughout. He gave the right amount of information, and his performance was meticulous and very impressive. It was a great experience – interesting, engaging and interactive!
Deputy Head of Internal Audit
I think that the topic of report writing is absolutely crucial and, to be honest, I thought that it could not be taught. Writing skills are learnt through on-the-job experience and they are not an easy skill to acquire. EMPOWERED AUDIT REPORTS completely changed my opinion on this and now I’m spending all of my effort to use all of the writing techniques that I learnt.
How to make your sentences shorter; how to get rid of unclear sentences which can confuse the reader; eliminating jargon and terminology; and how to be more economic in the report – these were the most important report writing lessons which I learnt from the course.
But this training offered so much more than just report writing techniques. We learnt so much about the wider subject of effective communication.It’s essential to understand what your stakeholders want to see in your report and to fulfill these objectives. This is a big part of our mission and the course really helped me with this.
I loved that it was so interactive. You have theory and then you have direct participation, so we put what we had learnt straight into practice.
What I also really loved was the trainer’s exceptional presentation techniques. Just attending the training has taught me so much about how to present and how to build up my message logically and make it get through to my audience.
I immediately recommended this training to my line manager, Guido, and to our Country Head. I told them: “You must participate in this training because I’m now going to be using these great report writing techniques which you’re not even aware of.”
Compliance & Antibribery Manager
In my job, I generally communicate with people by writing emails – and it’s really important that the information which I give is short, clear and well-explained. However, when I choose words in English, my explanations often get long.
TOTAL WORD POWER helped me to solve this. I learnt how to choose the right words – professional and sophisticated words – so my emails have become more economic and the writing process has become faster and more efficient. So I’m doing my job so much faster than before.
The delivery of TOTAL WORD POWER was very clear and detailed. Also, it was very visually engaging, so this helped to keep my interest throughout the 2 Live Learning Webinars. It was very practical and it was very interesting.
I would definitely recommend TOTAL WORD POWER to anybody who needs to write lots of emails in English in their job.
Customer Services Country Manager
Bespoke communication learning programmes
to take your performance to the ultimate level
How can you join?
How do we work?
We have a comprehensive catalogue of bespoke learning programmes to help busy professionals master their Leadership Communication and Expert Communication. In addition, we offering fast-track options for Non-Native Communication development for global professionals who do not speak English as their mother-tongue.
All of our programmes are supported by the latest insights from adult learner theory and the 70:20:10 model.
What is more, our programmes are delivered by expert consultants who are thought-leaders in their fields and possess a wealth of experience in both the business environment and formal learning settings.
All of which guarantees maximum ROI for your organisation.