An EXPERT COMMUNICATION
learning programme available face-to-face,
virtually, or as an eLearning
Available as a consultancy service where we create your internal training programme for you!
Start with the finish in mind.
– Stephen Covey
Why do this?
It’s horrible to feel that your hard work is not appreciated. But unfortunately that’s the way that many internal trainers feel.
While planning the year ahead, many of your organisation’s managers will be eager to get their teams trained. But that enthusiasm often disappears when you suggest an internal training programme which will get then-m the result they want. They don’t want that. It’s Christmas time – they want shiny new toys.
It’s tough designing internal training programmes. No one knows your company and its development needs better than you, but your familiar face can often be bypassed for more expensive external training providers.
Your challenge is to make your internal training programmes fresher, more engaging and more effective than anything which the expensive, external provider can deliver. But the best way to achieve this is to apply the design shortcuts and delivery master techniques which external trainers use to engage and dazzle their audiences.
Design and deliver internal training programmes which delight participants, smash performance development targets and solidify your expert status with your stakeholders!
What are the benefits?
You will start by learning the design master techniques which the best external trainers use to guarantee that their training not only lands with their participants, but thrills them and leaves them wanting more.
You will be able to use the master techniques of external trainers to create learning programmes which stick with the participants so that they can confidently and successfully employ what they have learnt in the workplace- even in the most stressful situations.
Furthermore, you master programme delivery so you can avoid the numerous pitfalls while being able to easily deal with big egos and difficult customers.
- Setting the best scope and learning objectives by focussing on the most painful of your participants’ problems and offering them their most desired outcome
- Designing the most engaging, high-impact and memorable content by leveraging the 5-Step Persuasive Communication Strategy which is based on robust psychological principles
- How to easily leverage Adult Learner Theory and the 70: 20: 10 Model with expert effect with your exercises so that you can smash your programme’s performance and ROI targets
- The secret design hacks used by the best external trainers to quickly create multimedia learning programmes with an incredible WOW-factor
- How to kick off your learning programme to get every participant fully engaged and excited right from the start; and how to easily harness this energy and enthusiasm to make the session interactive and fun throughout the training experience
- The best way to establish your authority and credibility during the delivery phase as well as how to comfortably predict and handle objections and deal with negative behaviour
This is a practical and engaging workshop backed up by robust theories from psychology and communication theory and with role-play exercises replicating the exact challenges you will face on the job.
Use the very best design techniques of external trainers
to fully engage your participants so that they champion
your internal training programmes
I expected the EMPOWERED AUDIT REPORTS workshop to be a very dry and theoretical course with instructions on how we write reports in Vodafone.
But to tell you the truth, I came home and I said to my wife: “Susan, today I’ve had the most amazing training I’ve ever had!” – and I’ve had some great training!
The training was fantastic – the difference being that the trainer really knew how to bring the message across. The training was very interactive. It not only taught me how to write in the most efficient and professional way but also how to make a powerful connection with the reader.
All in all, we not only learnt how to write reports, but we also learnt how to communicate effectively which I think is the key. That was the real added value of this course.
Senior Internal Auditor
As a training experience, EMPOWERED FINANCIAL REPORTS took our attention from the very start – not just me, but the whole group.
People were saying: “Wow! It’s 9 o’clock on the day of the first session and we have already defined exactly what the key problem is with our report writing.”
I would definitely recommend this financial report writing training. It’s not just about the books and the materials, but it’s important to learn things that you will remember at work and know how to use.
I immediately applied what I learnt from the training into my real business life. The expertise of the trainer and how the training was delivered was the key to success here. What is delivered is important, but how it was delivered was what I would also like to recommend. In this sense, it was better than 99% of the training I have had till now.
Corporate Business Account Manager
The reason why I chose this training is because I’m writing emails every day – thousands of them! I’ve been trying to handle this volume of writing in the best way possible using some templates which I’ve created, but I wanted to gain more power and control over my word choice.
The training was long enough, and the content was very rich. Also, the Self-Study Tasks and Toolkit were all real lifesavers. I would definitely recommend TOTAL WORD POWER to everybody. After the training, I said to myself, “I wish I’d had this beforehand. So I advise all HR professionals to offer this to the employees in their companies; especially as early as possible in their careers.
What’s more, the TOTAL WORD POWER trainer, Andy Kovacs, was brilliant. He knew how to put the right focus on the training topics and how to keep attention high throughout. He gave the right amount of information, and his performance was meticulous and very impressive. It was a great experience – interesting, engaging and interactive!
Deputy Head of Internal Audit
I think that the topic of report writing is absolutely crucial and, to be honest, I thought that it could not be taught. Writing skills are learnt through on-the-job experience and they are not an easy skill to acquire. EMPOWERED AUDIT REPORTS completely changed my opinion on this and now I’m spending all of my effort to use all of the writing techniques that I learnt.
How to make your sentences shorter; how to get rid of unclear sentences which can confuse the reader; eliminating jargon and terminology; and how to be more economic in the report – these were the most important report writing lessons which I learnt from the course.
But this training offered so much more than just report writing techniques. We learnt so much about the wider subject of effective communication.It’s essential to understand what your stakeholders want to see in your report and to fulfill these objectives. This is a big part of our mission and the course really helped me with this.
I loved that it was so interactive. You have theory and then you have direct participation, so we put what we had learnt straight into practice.
What I also really loved was the trainer’s exceptional presentation techniques. Just attending the training has taught me so much about how to present and how to build up my message logically and make it get through to my audience.
I immediately recommended this training to my line manager, Guido, and to our Country Head. I told them: “You must participate in this training because I’m now going to be using these great report writing techniques which you’re not even aware of.”
Compliance & Antibribery Manager
In my job, I generally communicate with people by writing emails – and it’s really important that the information which I give is short, clear and well-explained. However, when I choose words in English, my explanations often get long.
TOTAL WORD POWER helped me to solve this. I learnt how to choose the right words – professional and sophisticated words – so my emails have become more economic and the writing process has become faster and more efficient. So I’m doing my job so much faster than before.
The delivery of TOTAL WORD POWER was very clear and detailed. Also, it was very visually engaging, so this helped to keep my interest throughout the 2 Live Learning Webinars. It was very practical and it was very interesting.
I would definitely recommend TOTAL WORD POWER to anybody who needs to write lots of emails in English in their job.
Customer Services Country Manager
Bespoke communication learning programmes
to take your performance to the ultimate level
How can you join?
How do we work?
We have a comprehensive catalogue of bespoke learning programmes to help busy professionals master their Leadership Communication and Expert Communication. In addition, we offering fast-track options for Non-Native Communication development for global professionals who do not speak English as their mother-tongue.
All of our programmes are supported by the latest insights from adult learner theory and the 70:20:10 model.
What is more, our programmes are delivered by expert consultants who are thought-leaders in their fields and possess a wealth of experience in both the business environment and formal learning settings.
All of which guarantees maximum ROI for your organisation.