By Andy Kovacs and Emre Dereli
By Andy Kovacs and Emre Dereli
If you have an assurance problem.
If no one else can help you … then we can!
Because we’re the A-Team
your assurance agony aunts!
If you have any questions which you’d like us to answer, or topics which you’d like us to discuss, then shoot us an email to:
TheAPlan@zohomail.eu
We’ll do our best to help you out!
We sure hope you enjoyed this week’s audio podcast episode, and we looking forward to catching up again next Friday!
By Andy Kovacs
(5-Minute Read)
The best internal auditors are almost always those who create a rapport with their clients. When internal auditor’s behaviour is accusing or aggressive, they are far more likely to be met with resistance than when they treat findings as an opportunity to help accomplish objectives and facilitate improvement.
– Richard Chamber (IIA President & CEO)
“It’s not a bloody popularity contest!”
Here’s a question for you:
- Do your auditees like you?
When I first started to design and deliver communication development learning programmes for internal audit teams around 20 years ago, this question was invariably met with puzzled expressions when I asked it.
“It’s not a bloody popularity contest!” would be the stock reply.
But people are far more likely to say ‘Yes!’ to the offers of those who they like (and ‘No!’ to the offers of those they dislike, even if it is in their best interests to accept the offer). So getting your auditees to like you should be a priority when it comes to your audit fieldwork conversations.
Without such a rapport, your efforts will be greatly reduced.
Having said that, I’m sure there are many of you sitting there thinking:
“But it’s NOT a bloody popularity contest!”
So here’s a philosophical thought experiment to show you that it had better not be a bloody UNPOPULARITY contest!
