VIRTUAL
COMPLIANCE
CONVERSATIONS

An ASSURANCE COMMUNICATION
LEARNING ENGAGEMENT

available face-to-face, virtually or as an eLearning

How can you build a trust and collaboration
with executives and sales managers?

Why do this?

What are the biggest challenges you face as a Compliance Officer?

Today’s regulatory landscape is more complex and changeable than ever. And not only do companies caught on the wrong side of the law face higher and higher fines, but they also face unparalleled anger from well-informed and well-connected consumers whose trust is impossible to win back.

So as a Compliance Officer, it’s no longer enough to be qualified, informed and experienced. You need to be seen as an asset to the business – a go-to expert whose advice is proactively sought out by the business.

This comes from building trusting relationships. Without these, you will never be able to get executives and sales managers engaged and invested in the aims of your compliance programme.

But in a world where most of your compliance conversations are now virtual, as a result of the pandemic, it has never been harder to build and maintain trusting relationships with the business. So, it’s vital that you can break through the virtual barriers to communication.

If you want to learn to motivate, persuade and engage executives and sales managers through the screen like you did when you were face-to-face, then our Virtual Compliance Conversations learning engagement is just what you need.

Learn to motivate, persuade and engage executives
and sales managers through the screen like you did
when you were face-to-face!

Call us on +44 (0)203 488 0 765 or email us at hello@elcconsultants.co.uk to talk to
a Learning Advisor about this programme

Key Learning Content

  1. How can you build strong, trusting relationships with the business?
  2. How can you make them care enough so they want to collaborate?
  3. How can you achieve great results when you’re under great stress?
  4. How can you use their business motivations to get them to act?
  5. How can you spot and leverage their persuasive soft spots?
  6. How can you apply active listening to achieve your aims?
  7. How can you get them to collaborate when you have to say: “No!”?
  8. How can you achieve your goals in the face of hostile conflict?
  9. How can you deal with stakeholder who try to bully or avoid you?

This is a practical and engaging learning programme backed up with robust theories from psychology and communication theory and with role-play exercises replicating the exact challenges you will face on the job.

BasketBall

Build trusting relationships with executives and sales managers
so they want to collaborate with you on your compliance programme
by leveraging their psychology!

I expected the EMPOWERED AUDIT REPORTS workshop to be a very dry and theoretical course with instructions on how we write reports in Vodafone.

But to tell you the truth, I came home and I said to my wife: “Susan, today I’ve had the most amazing training I’ve ever had!” – and I’ve had some great training!

The training was fantastic – the difference being that the trainer really knew how to bring the message across. The training was very interactive. It not only taught me how to write in the most efficient and professional way but also how to make a powerful connection with the reader.

All in all, we not only learnt how to write reports, but we also learnt how to communicate effectively which I think is the key. That was the real added value of this course.

Dominique Pauwels
Senior Internal Auditor
Vodafone

As a training experience, EMPOWERED FINANCIAL REPORTS took our attention from the very start – not just me, but the whole group.

People were saying: “Wow! It’s 9 o’clock on the day of the first session and we have already defined exactly what the key problem is with our report writing.”

I would definitely recommend this financial report writing training. It’s not just about the books and the materials, but it’s important to learn things that you will remember at work and know how to use.

I immediately applied what I learnt from the training into my real business life. The expertise of the trainer and how the training was delivered was the key to success here. What is delivered is important, but how it was delivered was what I would also like to recommend. In this sense, it was better than 99% of the training I have had till now.

Emre Tor
Corporate Business Account Manager
HSBC

The reason why I chose this training is because I’m writing emails every day – thousands of them! I’ve been trying to handle this volume of writing in the best way possible using some templates which I’ve created, but I wanted to gain more power and control over my word choice.

The training was long enough, and the content was very rich. Also, the Self-Study Tasks and Toolkit were all real lifesavers. I would definitely recommend TOTAL WORD POWER to everybody. After the training, I said to myself, “I wish I’d had this beforehand. So I advise all HR professionals to offer this to the employees in their companies; especially as early as possible in their careers.

What’s more, the TOTAL WORD POWER trainer, Andy Kovacs, was brilliant. He knew how to put the right focus on the training topics and how to keep attention high throughout. He gave the right amount of information, and his performance was meticulous and very impressive. It was a great experience – interesting, engaging and interactive!

Selcuk Candas
Deputy Head of Internal Audit
DenizBank

I think that the topic of report writing is absolutely crucial and, to be honest, I thought that it could not be taught. Writing skills are learnt through on-the-job experience and they are not an easy skill to acquire. EMPOWERED AUDIT REPORTS completely changed my opinion on this and now I’m spending all of my effort to use all of the writing techniques that I learnt.

How to make your sentences shorter; how to get rid of unclear sentences which can confuse the reader; eliminating jargon and terminology; and how to be more economic in the report – these were the most important report writing lessons which I learnt from the course.

But this training offered so much more than just report writing techniques. We learnt so much about the wider subject of effective communication.It’s essential to understand what your stakeholders want to see in your report and to fulfill these objectives. This is a big part of our mission and the course really helped me with this.

I loved that it was so interactive. You have theory and then you have direct participation, so we put what we had learnt straight into practice.

What I also really loved was the trainer’s exceptional presentation techniques. Just attending the training has taught me so much about how to present and how to build up my message logically and make it get through to my audience.

I immediately recommended this training to my line manager, Guido, and to our Country Head. I told them: “You must participate in this training because I’m now going to be using these great report writing techniques which you’re not even aware of.”

Zoltan Gamos
Compliance & Antibribery Manager
Vodafone, Hungary

In my job, I generally communicate with people by writing emails – and it’s really important that the information which I give is short, clear and well-explained. However, when I choose words in English, my explanations often get long.

TOTAL WORD POWER helped me to solve this. I learnt how to choose the right words – professional and sophisticated words – so my emails have become more economic and the writing process has become faster and more efficient. So I’m doing my job so much faster than before.

The delivery of TOTAL WORD POWER was very clear and detailed. Also, it was very visually engaging, so this helped to keep my interest throughout the 2 Live Learning Webinars. It was very practical and it was very interesting.

I would definitely recommend TOTAL WORD POWER to anybody who needs to write lots of emails in English in their job.

Emre Altinoglu
Customer Services Country Manager
Siemens

Call us on
+44 (0)203 488 0 765
Email us at
hello@elcconsultants.co.uk